[Phase 1] Loyalty Issue Tracking

Owned by Alejandro Hinojosa
Last updated: Sept 10, 2024 by Lopes da Costa, Valentina
1 min read

This document will help track issues that might occur during the launch and to make it easier to follow up when a new engineer takes over the task

Rotations: https://rbioffice-my.sharepoint.com/:x:/r/personal/aburillo_whopper_com/_layouts/15/Doc.aspx?sourcedoc=%7BAD29ECF2-0596-4342-AEA5-7D15CCEB24D8%7D&file=BK%20ES%20Schedule.xlsx&action=default&mobileredirect=true

On Call:

What is the issue?

Owner

Next Steps

Status

Slack Thread

Dev Comments

What is the issue?

Owner

Next Steps

Status

Slack Thread

Dev Comments

mParticle Loyalty events are not flowing into Amplitude

CRM

  • continue investigation

  • align with CRM team

in progress

https://rbidigital.slack.com/archives/C07L5F9HE6B/p1725930373015049

 

Success modal in the app does not appear for IOS once a user identifies a second time

Loyalty

  • PR with CORS issue fix was not in Prod – it was pushed to Prod but issue still continues

  • Pending on Airtouch to debug issue

In progress

blocker

 

 

Click and collect not working

Airtouch

  • Click and Collect orders failing

  • Pending for Airtouch to check and fix issue on their side

to do

blocker