Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Highlights

  • Phone Number Authentication: During the Sign In or Sign Un flow, it is possible to user the Phone Number to receive the OTP Code and continue User Journey.

  • Search by Phone Number: Customer Service Team can user the Guest’s Phone Number to search the Guest Account and Orders within Support Tool.

Applications

Guest Application (Web/iOS/Android)

  • Phone number authentication

This feature allows guests to register and sign in to the web and app via a phone number. If guests choose to authenticate with a phone number, they follow a similar journey as the guests who authenticate with an email:

  1. enter the phone number

  2. verify ownership of the phone number via a 6 digit code they receive via SMS.

An SMS provider is required to deliver SMS messages to customers, at an additional cost.

Phone registration (4).png

 

Support Tool

  • Ability to search for customers via their phone number

 

image-20240610-114637.png

 

image-20240610-114944.png

 

image-20240610-115447.png

  • No labels