Getting started

What is checkout?

Checkout is the final step in the shopping process, where the customer reviews their cart, enters payment information, and confirms the order. In our platform checkout consists of two steps: cart and payment page.

What does checkout look like?

At cart, guests may modify their cart contents or change service modes, whereas at the payment step they can select a preferred payment method, enter payment details if applicable and save it for future purchases.

• A guest may edit the cart by

  • Using the Minicart (Cart Preview)

    1. using the - and + signs to increase and decrease quantity of an item

    2. clicking on the Edit CTA in the minicart visible in the right upper corner.

       This way a guest is taken to the selected product page where they can:
       

       

       
       

  • Modify the Menu Size

  • Customize Order

  • Add other products to their order

  

  3. They may also perform the following actions by visiting the /cart page:

     1. Remove item

     2. Edit quantity by using the + and - signs

     3. Using the Upsell carousel to add additional items
        

        

What is the scheduled pick up time? What is the I’m here button?
A guest may choose to schedule the pick up time which means they may select a timeslot in the future to pick up their order. This allows us to assure the meal is ready and warm.

If a guest selects this pick up option, they will be asked to confirm their arrival at the confirmation page by clicking on the “I’m Here” button. This action processes the payment and injects the order to the POS.

Order Summary Anatomy

• How are prices calculated at cart?

• Prices are retrieved from the POS. This ensures we display the correct price before the order is placed.

• How do discounts work?

  • You may read more about campaigns, promotions and discounts here.

• What is total?

  • The total represents an order total reported by the POS, totalCents includes any additional fees (e.g., delivery fees, bag fees) applicable to the order.

• What is subtotal?

  • The subtotal represent a total cost of the order cart entries expressed by subtotalCents in the platform. (May include tax depending on the market)

• How is tax calculated?

  • For most of the markets, the tax amount is included in the price of the item. If you wish to include a separate line indicating a cumulative item tax amount please contact your CSM to disable the enable-hide-tax-line flag.

    

    If you wish to add additional information about tax related to Total amount you may adjust so in Lokalize searching for the following string: