CRM (Braze) Events

 

 

Event

Description

Event

Description

Email Sends

A marketing email is successfully sent to a user from a registered email address

Email Deliveries

A marketing email is successfully delivered to a user from a registered email address

Email Opens

A marketing email is successfully opened to a user from a registered email address

Email Clicks

A user clicks on a marketing email from a registered email address

Email Unsubscribes

A user unsubscribes from email communication preferences from the website/app

Email Bounces

A marketing email bounces from the user's registered email address

Email Soft Bounces

 

Email Marks As Spam

 

In- App Message Clicks

A user specifically clicks on a button within IAM(In-app message) on the website/app

In- App Message Impressions

A user views the IAM on the website/app

Campaign Control Group Enrollments

 

Campaign Conversions

 

Canvas Conversions

 

Canvas Entries

 

Exit Matched Audiences

 

Experiment Split Entries

 

Experiment Step Conversions

 

Global Subscription State Changes

 

Push Notification Bounces

 

Push Notification Opens

 

Push Notification Sends

 

Push Registration

 

Webhook Sends

 

 

Useful Links

https://www.braze.com/docs/user_guide/data_and_analytics

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