Offer Upsells

Offer Upsells work for Open offers (Signed Out users), Closed Offers (Signed In users), Systemwide Offers (Available for all users) and Config Offers (only available for users that have offer assigned)

1 What are Offer Upsells?
2 Sanity Setup
3 Scenarios

What are Offer Upsells?

When a user navigating the app, clicks on the Offer we show a modal to the user prompting the user if they would like to Upsell their Offer to a larger Offer option. The user then, has the ability to accept and be redirect to the larger offer or decline and continue in the same offer he has initially navigated to (please see the Scenarios section below visuals on the user flow.

Sanity Setup

For a Systemwide or Config Offer:

Click on the offer you would like to setup the Upsell for, then click on the dropdown Mechanics
Scroll all the way down to Offer Upsells and add the Offer Upsells you would like to show to the user, when they click on this existing offer
- More than one offer upsell can be added and shown to the user

Scenarios

1. Offer upsell is configured in Sanity for specific offer and User decides to Upsell to New Offer

Step	Expected results

Step	Expected results
User is clicks on Offer and clicks on button Use at Restaurant
User sees modal asking if user would like to Upsell to a bigger/another Offer
User clicks “Yes I would like to Upsell to another offer” (first button)	User is taken to other (upsold) offer
To redeem new (upsold) offer, user clicks on Redeem in Restaurant button	User will see message offer is only available for the next 15 minutes User will click confirm
User will see use in restaurant screen with static code + timer + static QR Code

2. Offer upsell is configured in Sanity for specific offer and User decides NOT to Upsell to New Offer

Step	Expected results

Step	Expected results
User is clicks on Offer and clicks on button Use at Restaurant
User sees modal asking if user would like to Upsell to a bigger/another Offer
User clicks “No I would NOT like to Upsell to another offer” (second button)	Modal closes and User continues in the same offer
To redeem original (not upsold) offer, user clicks on Redeem in Restaurant button	User will see message offer is only available for the next 15 minutes User will click confirm
User will see use in restaurant screen with static code + timer + static QR Code

3. Offer upsell is NOT configured in Sanity OR it is configured but upsold offer is NOT available

Step	Expected results

Step	Expected results
User goes to the Coupons page in BK DE app, clicks on any offer, and clicks on button Use at Restaurant	User will see message offer is only available for the next 15 minutes User will click confirm User will see use in restaurant screen with static code + timer + static QR Code