Lucky Wheel

Campaign Mechanics

Lucky wheel that guests can spin to earn prizes. Guests get physical vouchers with codes that they can use to redeem free offers.

Setup

POS

Ask your POS provider to generate PLUs priced at 0 for all the offers you want to offer as part of the lucky wheel.

Sanity

Create a Promo Code Offer for each item that you’d like to offer as part of the lucky wheel campaign. Each offer will have an associated list of one-time promo codes that can be used by guests to redeem the offer.

This is the documentation on how to set up Promo Code offers can be found here: Promo Codes Offer Content Setup

The following information uses PLK CH as an example of how to set up this offers using the CBA offer engine

In PLK CH staging we already have offers set up that can be used for locked offers, example with Free Cajun Fries: https://staging-plk-menu.ch.rbi.tools/desk/orderLevelContent;menu;offers;offer;6d3c4cc9-9851-4614-9631-444af3f8312d

Make sure to:

  • Update the “More Info” Section with the dates and store that the promotion should be available for.

  • Update the Rule Sets, the “Must be part of assigned cohort” rule has to be the last in the list. Update the Offer valid dates as well as the Restaurant Group Restrictions to reflect where the offers should be available.

  • For the offer to show in the Offers section, make sure it’s added to the Sorted Offers section in Feature Offers

Voucherify

Voucherify is the platform that we use to generate and validate promo codes.

Voucherify set up is also detailed in the Promo Code Offer documentation: Promo Codes Offer Content Setup

Once you have generated all the codes to Excel, you can share them with your marketing agency so that they can print the paper vouchers. Example file:

In the vouchers, we will also include a QR code which encodes the URL to the offers page. We recommend using query parameters to specify the store and service mode to redeem the offer.

Example URL: https://www.popeyeschicken.ch/rewards/offers/?service-mode=TAKEOUT&store-number=14268

Please replace the store number with the number of the store where you’re running the campaign