How to Assign Loyalty Points Using Support Tool

1. Login to the Support Tool

   Open

   

2. Click on Loyalty tab

Open

3. Search for the user you want to assign / deduct Loyalty points from

4. Click on user and click on Issue points if you would like to assign points to the user and click on Deduct points if you would like to remove loyalty points from the user

5. Set how many points you would like to assign to the user, choose the reason and add an optional comment if needed. Then click on confirm and the points assignment will be completed.