Legacy Offer Events

These events are used by the legacy CBA offers platform, which will be replaced by the newer Loyalty platform documented here: https://rbictg.atlassian.net/wiki/spaces/COG/pages/4041605275

Event

Description

Event

Description

Offer Click

When a user selects any offer from the offers page

Restaurant offer selected

When a user choose to redeem a offer in a restaurant (“Use at restaurant“ option was clicked)

Offer Code Requested

When a user chooses to redeem an offer at a restaurant, an event is fired when we request the unique key for the offer

Offer redeemed confirmed

When a user confirms the use of an “in-restaurant offer“. This event is fired once the users clicks the “confirm“ button.

Mobile offer selected

When a user choose to redeem a offer Online (“Add to mobile Order“ option was clicked)

Offers added to cart

After the mobile order was displayed, this event is fired once the offer its added to the online order


Offer flow

Screen

Events fired

Next User Action

Screen

Events fired

Next User Action

 

Page View

 

Select one of the offers

 

Page View Click Button click

Offer Click

A. Click in “Use at Restaurant”

B. Click in “Add to Mobile Order”

A. Click in “Use at Restaurant”

 

Offer code RequestRestaurant offer selected Modal Appearance

#A1. Click in “Redeem” Button

#A2. Close the modal (“X“ Button)

A1. Click in “Redeem” Button

 

Button Click Page view Offer redeem confirmed

Close the modal (“X“ Button)

A2. Close the modal (“X“ Button)

 

offer redeemed cancelled

 

B. Click in “Add to Mobile Order”

 

mobile offer selected

button click

ecommerce view details

Click in “Add”

 

offers added to cart button click click

add to cart

pageview

 

 

page view

Click in “Remove“

 

cleared selected offer

 

page view checkout

Click in “Remove“

 

cleared selected offer