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[DEPRECATED] External Offers

[DEPRECATED] External Offers

Owned by Lopes da Costa, Valentina
Last updated: Mar 06, 2025 by Benet, Anton
6 min read

Overview

External Offers allow markets to link users to benefits that are outside the App. Guests are redirected to a partner’s webpage that is not included inside the app. With this we hope to allow markets to benefit from partnerships that are relevant to their brands and to improve user acquisition in the app.

How does it work?

 

External Offers List in the App
User clicks on External Offer
User clicks on “I want my Havaianas”

 

Events

To see the events related to this feature, please refer to:

How is it configured?

In order to enable the feature please follow the below steps

Lokalise strings

offersExternal

Text shown on Offers Tabs

signUpToAccessOffer

Sanity Setup

There are 2 sections to setup External Offers in Sanity:

  • (1) Create an External Offer

  • (2) Publish Live External Offers List

Create an External Offer

  1. In Sanity, go to Order Level Content > Loyalty > Offer Configs > Live Offers

  2. Click on create inside External Offers folder

  3. When you are in the External Offer document, the Test Only toggle controls whether the External Offer will be visible in Production environment or only lower environments for testing

  4. Image and Background image refer to the image of that External Offer

  1. Title, Subtitle and Description fields show on the External Offer Details page

 

 

  1. Under Button Configuration, Operator can configure the name and path of the first and second buttons in the External Offer details page

Note: the second button (“Terms and Conditions”) is an optional button that can redirect the user to terms and conditions within or outside the app

 

When guests click on “I Want My Havaianas”, guests get redirected to the path defined in Sanity
If the guest clicks “Yes” in the modal, guest is redirected to Havainas website to input promotion

 

  1. If the Authenticated Required Toggle is turned on, users need to be signed into the app to be able to access the offer. If the Authentication Required Toggle is off, users can redeem the offer even when they are logged out

Note: When Authentication Required Toggle is On and users need to be Signed in to Access the Offer, Operators can edit the Content in the external offer under the Content for Unauthenticated Users dropdown (e.g. remove the benefit code from title / description)

When the user is logged out and Authentication Required Toggle is On, we show a button “Sign Up to Access this Offer”

 

When the user is logged out and Authentication Required Toggle is Off, users will be able to access the External Offer normally

 

  1. Under the Content for Unauthenticated Users dropdown, operators can edit Title and Description only for users that are logged out and open an External Offer that is accessible for Signed in Users (this happens when the Authentication Required toggle is On)

We offer operators the ability to edit the content of the external offer for unauthenticated users so that they can hide sensitive information for offer redemption (e.g. the offer code)

 

Signed out User does not see Offer Code in Title when External Offer is Closed
When user is Signed out and can access the offer normally, user sees offer code

  1. Under External Offer Modal, operators can edit the Title and Description of the modal that is triggered before users get redirected outside of the App

  1. Under Loyalty Tiers section, operators can select if the External Offer is only available for Tier 2 (Superking Tier) or if they are available for all Loyalty Tiers

If the user is in Tier 1 and the External offer is only available for Tier 2 users
If the user enters Tier 2, they will see the Offer with the exclusive Tier 2 (Superking) Tag

Publish Live External Offers List

  1. In order to show the External Offers in the app, operators need to add them to the Live External Offers list under Order Level Content > Loyalty > Offer Configs > Live External Offers

  2. Under the Live External Offers List operators can list in order the External Offers they would like to show in the App.

External Offers feature will be enabled, once you add External Offers to this list and publish this page.

 

  1. Under External Offer Empty State, operators can configure the Title, Description, Image, Button Text and link show if no external offers are configured

 

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