[Design Plan] Fraudulent user blocking (Admin App x Whitelabel)
Contents
- 1 Intent
- 2 Discovery Plan
- 3 Documents
Intent
Insert here
The DRI for this discovery activity is [Person]
Discovery Plan
Kick off
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Problem defined |
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Stakeholders informed |
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Discover
Opportunity/problem ticket
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Stakeholders interviewed |
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Franchisees interviewed |
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Existing metrics understood |
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Success metrics defined |
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Run usability testing on existing solution |
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User interviews |
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Online surveys |
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Desk research |
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Competitor landscape |
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Persona mapping |
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User journey (use cases) mapping |
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Define
Opportunity/problem consolidation documentation
[Insert here Confluence page on opportunity findings consolidation]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Problem consolidation |
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Approach review and stakeholder validation |
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Develop
Note: the term “Develop” refers specifically to the production of solution design artefacts. There will be no software development in this phase.
List of solutions & designs
[Insert here Confluence page on solutions tested or figma designs]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Ideation & wireframing |
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Design & prototype |
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User testing |
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Design review with stakeholders and franchisees |
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Deliver
Note: the term “Deliver” refers specifically to the delivery of solution design artefacts. There will be no software development in this phase.
Solution Description
[Insert here the same solutions page if applicable]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Feature (MVP) agreement |
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| NOT STARTED |
Tech solutioning review |
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| NOT STARTED |
Development Handoff |
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| NOT STARTED |
Analytics tagging |
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| NOT STARTED |
User story breakdown |
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| NOT STARTED |
Documents
Ideally (not mandatory) we should use the same Opportunity and Solution templates that we use for Delivery.